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Community Solar Help Center
  • How long do membership agreements last?

    Your subscription agreement will be for a multi-year term. Most community solar projects are new and require upfront financing to build. Commitments from consumers like you help farms get built. Don’t worry, we have options for you if you move or want to transfer your membership to a new address. (See “What happens if I Move”)  To learn more, call us at 800-581-0702.

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  • What happens if I move?

    If you move within your utility’s service distribution territory, just let us know and we will transfer your subscription to your new address. If you are moving outside your utility’s service distribution territory, you can cancel without penalty. If you are moving outside your utility's service distribution territory you will need to call your utility to determine if you are eligible to receive a refund for banked credits. Review your subscription agreement for additional details.

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  • Can I transfer my agreement to someone else?

    Yes, if the new subscriber meets the farm’s eligibility requirements. Review your subscription agreement for additional details.

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  • Do the terms of agreement vary between Community Solar farms?

    Yes. Each Community Solar farm has a unique agreement due to differences in each location. Specific terms, such as expected savings, will vary from farm to farm and are subject to change. It’s important to read the terms of your agreement carefully so you know all the specifics before signing up.

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  • Why is the term of my agreement so long?

    Most community solar projects are new and require upfront financing to build. Commitments from consumers like you help farms get built. If you move during the course of your agreement, you can often transfer your subscription to your new home. Otherwise, we offer various methods of cancellation. Please refer to your agreement for details.

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